BC Puppets, your store for Folkmanis Puppets

Shipping & Returns

Our shipping rates are automatically calculated by CanadaPost

CanadaPost also estimates the delivery time based on your postal location. We stress, that this is only an estimation and that parcels can arrive sooner or later.

We usually ship within 2-3 business days of receiving your order.

Sometimes we may not have your specific item in stock, or we will not have your colour choice in stock. In this case we will email you and allow you to change your item, colour, or we will back order the item.

If you have any questions regarding our shipping policy, please feel to email us at:
sales@bcpuppets.ca

Our Return Policy

We will issue a return if the item is not satisfactory.

Item must be returned within 7 days of item being received.
All tags must be on item
Shipping costs will not be refunded
A mimium restocking fee of 10% will be charged. Additional fees may be charged if tags are missing or the item appears damaged.

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